Change names to Queues and Agents

Method to change names to Queues and/or Agents. Sometimes queue names and agent names needs to be changed to be more human readable. This video will teach you how to do that in Call Center Stats PRO. (Full screen and 720p recommended)

Activate Spy, Whisper and Steal a call

Easy way to activate these powerfull features in Call Center Stats PRO, just add the keywords and ready to use them. (Full screen and 720p recommended)

How translation tool works

This screencast will show you the best way to use the translation tool to change the language or even specific phrases or words to configure the interface. (Full screen and 720p recommended)