Asternic Call Center Stats PRO

Modern call center reporting for Asterisk PBX teams

Track queue performance, agent activity, service levels, wait times, recordings, and realtime operations from a browser-first interface that works on desktop and mobile.

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30-day trial available
PDF and CSV exports
No per-seat licensing
Why teams choose Asternic

Call center analytics that help you act, not just observe

Track performance, identify issues, and make decisions faster with real-time data built for supervisors and managers.

Comprehensive

Review service levels, abandon rates, distributions, answered and unanswered calls, agent activity, and detailed call flow from one interface.

Affordable

Choose between Lite, PRO, or the source-code edition. Licensing is per server, so you can scale users without per-seat overhead.

Solid

Used in both small teams and large operations, with a product line built and supported by the same Asternic team since 2004.

Core capabilities

Everything supervisors ask for, already built in

The old site listed the features one by one. The new layout groups them into the workflows customers actually care about.

Predefined reports

Distribution, SLA, answered, unanswered, session, pause, and drill-down reports are available out of the box.

Realtime visibility

Watch agent state, queue load, waiting callers, and day totals live, without waiting for a scheduled import.

Exports and charts

Move from browser analysis to PDF and CSV output quickly, with HTML5 charts that work well on modern devices.

Recording access

Surface queue recordings inside detailed reports so managers can review or download calls without extra tools.

Report designer

Customize formulas, columns, and output to match the KPIs your operation measures internally.

REST API

Pull Asternic data into external applications, dashboards, or customer portals when you need a custom presentation layer.

Start with your own data

Try the PRO edition without changing your deployment plan

You can evaluate Asternic on your own server for 30 days. If you decide to purchase, there is no need to reinstall afterward.

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System requirements

Built for common Asterisk environments

Server

Linux, Asterisk 1.2 through 17, PHP 5.4+, MySQL 5+, and Perl.

Client

Any modern browser with JavaScript enabled, including mobile browsers on iOS and Android.

Reports

Queue distributions, SLA, recordings, search, exports, and realtime operational views.

Deployment

Suitable for smaller teams, distributed call centers, and large Asterisk-based environments alike.

Editions

Three licensing paths

  • Lite for free/GPL3 deployments and basic reporting needs.
  • PRO for the commercial feature set with the advanced reports and operational tools.
  • PRO + Source Code when you need the commercial features and full PHP source for custom development.
  • Every option is licensed per server, not per user or agent.
Compare editions See feature matrix
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Asternic CDR Reports

User- and direction-focused CDR reporting with top lists, usage patterns, and live views.

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AsterSipVox

AI voice bots and virtual assistants for telephone support tasks across the day.

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Testimonials

What people say

Asternic feedback from trial users, production deployments, and long-time customers.

“Thank you so much for making my life easier in monitoring calls, though I'm just using a trial version yet customer support replied to my ticket really quick. I'll update you once I pass some recommendation with my boss about your product and I'll be glad to recommend your product to my colleagues. More Power!!!”

Carl Quimada

“Great handy piece of software you've made. Have been using it together with * since 2005 in our non-profit organization. Very pleased.”

Kari Kandell

“My major thanks for developing this application! It is nothing short of spectacular. The MP3 article worked perfectly, and we just purchased our pro license.”

Charles C. Robinson